For an assured reservation we require: credit card details (number, expiry date, cardholder's name & address) or bank transfer to cover your first night.
'Free-cancellation booking' cancellations must be notified at least 24 hours prior to the arrival date. All cancellations made less than 24 hours before arrival (2pm UK time) will be charged the equivalent of one night’s stay.
Should you wish to cancel your reservation, please obtain and keep the name of the person with whom you cancel your reservation. You should also obtain and keep the cancellation reference number.
No shows for 'free-cancellation bookings' will be charged the equivalent of one night’s stay.